Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I had a wonderful experience at California City Urgent Care. From the moment I walked in, the staff was incredibly friendly, courteous, and welcoming. The facility itself is spotless and well-maintained, which immediately gave me peace of mind. What really stood out is how much effort they put into making kids feel comfortable. Over the course of them being open, I’ve brought my sons in for pink eye checks and even x-rays for my oldest. Each time, the staff went out of their way to reassure them and make the whole situation feel less scary. Their kindness and patience truly made a difference. The customer service here is top-notch, and it’s clear they genuinely care about their patients. I highly recommend this urgent care to anyone looking for a clean, professional, and family-friendly environment. ~ Matthew B
So I will leave my original review here so you can read it. Emma the office manager is a ROCK STAR ! As soon as she saw my review she immediately contacted me and took care of the issue. The issue was Escreen not the Urgent Care which I quickly found out by contacting Wacreen myself and was treated very rudely. However Emma did not let that stand and delt with the issue. I wanted to thank her for taking control and getting my issue resolved. Sometimes before we write a review we have to give a better chance for the business to do their thing THANK YOU CALIFORNIA CITY URGENT CARE Went in on July 3 , 2024 to have myself drug tested. Paid $65 which is a good value. Was told that my results would ready by the 8th 9th latest. So I started calling them on the 8th to be told that I would be notified once they were in. Here we are on the 15th July and I constantly told I will be called back and do not get the call back. Typical of any business servicing this town. They are quick to take your money but very slow to deliver. Then you just get excuse after excuse. ~ Ray “
On 8/20/25 at 9:00am I was seen for a severe left knee abrasion. The wait time was only 20 minutes. The doctor and the staff were very kind and professional. The facility was very clean and well maintained. I highly recommend you give this urgent care the opportunity to provide you with excellent care. I’m grateful I did. ~ Cindy W
Brought my toddler today and I'm so happy with our care, Dr. Ashley Kehinde was very sweet and informative, The nursing staff I wish I knew their names to credit them as well, but they were so attentive and accommodating to my son and I. I really appreciate them and their help today ~ Shelby&Wyatt M
Very nice place , first time visiting the facility, is clean spacious, front ofice was very friendly, profesional, corteous, thanks "R". Dr. L was very explanatory profesional and corteous to my needs. Thank you for all the help you provided for me. Even the phone calls..... ~ Brenda F
I truly appreciate the group! I was treated very kindly with respect and a super attitude from everyone! The facility is clean and spacious. Thank you ladies for taking care of me today! ❣️ ~ Michele V
I cannot say enough about the Cal City Urgent Care. The doctor and the staff tended to my needs in a timely and professional manner. I highly recommend them. ~ Rhonda B
Took my daughter in because she hurt her hand. All the staff was amazing. Got in very quickly. Just all around great experience and I would recommend this urgent care. Also very clean & friendly. ~ Mickie P
I went in feb of 2024, they were super quick and nice! I was in and out in less than an hour! Went in to have my baby seen as she had developed HFMD ~ Tyler B
Best urgent care i have evere been to. Staff is so sweet and helpful. ~ Dana W
It looks like a very modern facility with considerate staff. ~ machinetoolcommerce
Wonderful people. Very helpful an they get it done faxt. ~ Janet B
Loved the care and really attend to the patient needs. ~ Eric W
Do they help pregnant women ? ~ Jasmine B
Staff is so friendly and efficient! ~ Julie N
We didn't start off well as they went to lunch for an hour just as soon as I arrived and I was a little frustrated trying to get exact pricing of the services. At the end of the day, they did recommend x-rays for my painful cough and discovered that I had pneumonia, so that was an important catch and I'm grateful as I never had it before. The treatment recommended worked and I was healed. ~ Heather S

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